Jump On Civil 3D Blog

A blog about Civil 3D method and practice, Civil 3D Templates, Civil 3D Styles, Civil 3D Management, and Civil 3D customization

 

To try and make cents out of Civil 3D is no easy task. The Civil 3D diva is a big beast with lots of moving parts and pieces. The numerous methods of usage, optional workflows, and many diverse nuances of the entire Civil 3D tools package are an overwhelming and never-ending story. A new Civil 3D 2020 is almost upon us. If you use Civil 3D, you already know that. You live it.

Everyone works…

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Posted by Tench Tilghman

Tags video, training, help, support, Civil 3D, Jump Kit, workflow, work, people skills, standards

This is spooky. We could call it haunting. It’s the horror of new support online.

The technical support staff are well-intentioned and very skilled about their product and software. But they are answering all my questions from their perspective and experience and NOT from mine. Arrrrrrrgh!

The typical customer "identification process" is bad if it skips from the human to the technical…

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Posted by Tench Tilghman

Tags help, WATT, support